Olliepop Media House – Terms & Conditions

Introduction
These Terms & Conditions govern all services provided by Olliepop Media House (OMH), including but not limited to video production, photography, editing, drone services, and social media content creation. By engaging our services—whether by accepting an emailed quote, written proposal, or verbal agreement—the client agrees to these terms in full unless otherwise negotiated in writing.

Acceptance of Quote
By accepting an emailed production quotation, or by entering into a written or verbal agreement, you are agreeing to the Terms and Conditions set forth by OMH. All quotes are valid for a period specified in the quotation. Scope changes or additions will be quoted separately. No production shall proceed until payment of the initial instalment is received.

Scope of Services
OMH provides full-service creative production including:

  • Pre-production planning and concept development

  • Filming using RED Digital Cinema cameras

  • Drone operation using licensed and insured DJI operators

  • Post-production editing, color grading, and sound design

  • Final content delivery in agreed digital formats

All scopes are confirmed prior to each production through a written proposal or quotation.

Licensing & Ownership

OMH offers multiple content licensing options to suit different campaign durations and usage requirements. Unless otherwise agreed, all projects include a Standard Content License by default.

Standard Content License (Included)
Includes 12-month usage rights for paid deliverables as created, for use across web, social, internal, and digital platforms. OMH retains ownership of all raw footage and editing project files. OMH may showcase work for promotional purposes unless otherwise agreed in writing.

Extended Content License (Additional Fee per Edit)
Grants 3-year usage rights for paid deliverables across web, social, internal, and digital platforms. OMH retains ownership of raw footage and editing project files. OMH may showcase work for promotional purposes unless otherwise agreed.

Perpetual Content License (Additional Fee per Edit)
Grants perpetual usage rights for paid deliverables across web, social, internal, and digital platforms. OMH retains ownership of raw footage and editing project files. OMH may showcase work for promotional purposes unless otherwise agreed.

Buyout Licensing (Available for 12-Month Contracts Only)

  • Limited Buyout License (+35% of Production Fee)
    Client receives full ownership of all final paid deliverables. OMH retains ownership of all raw footage and securely archives this on OMH-managed storage systems. Raw footage is not transferred unless separately licensed.

  • Full Buyout & Creative Blackout (+50% of Production Fee)
    Client receives exclusive, perpetual ownership of all final deliverables and raw footage. All raw files are provided on a client-supplied hard drive. If drive delivery is not scoped in advance, a handling and preparation fee may apply. OMH waives all rights to use or promote any materials from the project.
    Note: A blackout loading of $250/day applies to camera operators and drone crew under this license structure.

Limited Raw Footage Licensing (For One-Time Projects)
Available to clients who have commissioned post-production deliverables equating to 25+ hours of editing. Licensed clips are delivered as stabilised, non-colour-graded 4K H.264 files.

License TypeRate (ex. GST)Intended Use3-Year License$650/minFor mid-term campaigns across digital and social platforms.Perpetual License$1,500/minFor long-term brand or archival usage across all digital platforms.

Rates & Fees
Rates, licensing fees, and service charges are outlined in OMH’s current rate card or individual proposals. Payment terms and schedules are detailed prior to commencement. Pre-production concept decks begin at $1,500 + GST.

Infrastructure & Equipment Fee
Clients on 12-month contracts are subject to an annual infrastructure and equipment fee. This fee supports the use of OMH’s professional camera kits (including RED systems, underwater housings, gimbals, and audio gear), media ingest systems, and secure file storage including RAID-based archives, SSD workflows, and backup systems. This ensures premium production quality and ongoing media reliability across long-term projects.

Payment Terms

  • Projects under $20,000: 75% due on acceptance; 25% due within 7 days of delivery

  • Projects $20,000 and over: 75% due on acceptance; 25% due on completion before release

  • Animation and TVC projects: Same staged terms; TVCs require full payment before air date

  • Last-minute projects (<48hrs notice): Full payment due within 7 days of production unless otherwise arranged

  • Late Payments: Invoices unpaid beyond 30 days incur a 2% monthly late fee

Production dates are not confirmed until the initial deposit is received.

Cancellation & Postponement

  • Cancellation with 48+ hours' notice: no charge

  • Cancellation within 48 hours: 100% of shoot costs charged

  • Full project cancellation: pro-rata fee based on work completed

  • Weather-impacted shoots: client must provide shelter or reschedule. Unsafe conditions may halt production without refund

Drone Operations
All drone flights are conducted by licensed and insured operators. The Chief Remote Pilot determines safety. Special CASA permits (e.g., near airports) are quoted separately. If the client elects to proceed despite weather risk, cancellations on the day are non-refundable.

Data Storage & Archiving

Under the Standard Social Content License, OMH will:

  • Store final deliverables and project files for 30 days after project completion

  • Archive final deliverables along with 4K raw timelines containing selected colour-graded footage for 12 months

Full raw footage is not retained beyond 30 days unless otherwise scoped or licensed under a separate agreement.

For other storage solutions contact hello@olliepop.com.au

Revisions

  • Up to 2 rounds of revisions included unless otherwise scoped

  • Additional changes may incur post-production fees

  • Complimentary fix offered if clearly defined client instructions were not followed

Ownership of Materials
Ownership of final deliverables transfers to the client upon full payment. Raw footage remains the IP of OMH unless licensed or scoped. OMH reserves the right to showcase work unless a Creative Blackout has been purchased. Third parties may not alter or repurpose OMH material without written approval.

Travel & Accommodation
Travel costs may include:

  • Time-based crew travel (typically half-day rates)

  • Flights, accommodation, car hire, tolls, and fuel

  • Meals and per diems ($50–$150/day depending on shoot location)

  • Resort entries or passes to be provided by client where required

Quoted per job and location.

Working Conditions

  • Full-day = 8 hours including 30 min break

  • Half-day = up to 5 hours (must finish by 1pm or start after 12pm)

  • OMH is not liable for hardware failure or corruption but will work toward a fair resolution or reshoot

Third-Party Brand Involvement
One third-party branded video is welcomed per shoot. Additional third-party involvement or creative changes must be approved at least 48 hours prior. Larger third-party integrations require a new quote.

COVID-19 Protocols
All relevant safety guidelines are followed. OMH may enforce on-set protocols including distancing, masks, or health declarations where needed.

Long-Term Content Partnerships
OMH welcomes long-term partnerships across multiple shoots or content series. Clients on rolling or annual retainers will receive:

  • Dedicated scheduling and production continuity

  • Infrastructure fee (see Section 6A)

  • Licensing and IP structures scoped to meet long-term content planning
    Production scope and licensing agreements are confirmed in writing per campaign or calendar period

Social Media Services (Optional)
Olliepop Media House offers optional social media content support aligned with your video and photography deliverables. Services can be scaled based on your internal needs or campaign size, and may include:

  • Quarterly content planning and calendar strategy

  • Caption writing and asset packaging

  • Monthly check-ins or campaign performance summaries

  • Paid ad creative setup (media spend handled by client)

Full social media management is available for select clients and billed separately. Please contact us to discuss pricing or campaign needs.

Acceptance
By accepting a quote, scheduling production, or engaging OMH in writing or verbally, you accept these Terms & Conditions. OMH reserves the right to update these terms at any time. The latest version is always available at olliepop.com.au/terms-conditions